Return & Refund Policy
Return window: 30 days from the date you receive your order.
Conditions:
- Returns can only be initiated after you have physically received the product.
- Items must be unused, unworn (trying on is fine, wearing is not), unwashed, and in original condition with all tags attached.
- Returning items that were deliberately ordered in multiple sizes or colors solely to send back the unwanted ones is not permitted.
Return shipping:
Return shipping costs, including any customs fees, are the customer's responsibility. We recommend using a tracked shipping method. Return address: Wang Yong, JinFu Tech Building #1, Unit 101, No. 33 Jinfu 2 Road, Dongguan, Guangdong, China.
Refunds:
Once your return is received and inspected, your refund will be processed within 14 business days to your original payment method.
Defective or incorrect items:
Claims for defective, damaged, or incorrect items must be submitted within 7 days of delivery, with photographic evidence, to info@margaretandiris.com.